IT Development Architects
Part of the Motive Technology Group
Government
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Colchester Borough Council
"I would thoroughly recommend other local authorities looking into the benefits of installing these products."
Phil Pettit
Corporate ICT Programme Manager
People Finder
This is an intranet application that enables anyone with network access to quickly identify the relevant council employee based on an enquiry from a member of the public by way of searching on their name but also occupation and keywords specific to their responsibilities. For example if an enquiry is received regarding council allotments, People Finder will quickly return contact information for the relevant council officer. Once found People Finder is able to connect directly to the extension having been integrated to MacFarlane’s switchboard system.
People Finder is used in the call centre and throughout the council offices by all employees.
Language: ASP
Database: Microsoft SQL Server 2000+
Topology: LAN
Click here if you wish to speak to someone regarding People Finder.
We are one of the few Software Groups in the UK to have successfully integrated to CallPlus, a complete multi application contact centre, used by nearly 70 local authorities.
